Return Policy

Cancellation

We accept order cancellation before the product is shipped or produced. If the order is cancelled, you will receive a full refund. We cannot cancel the order if the product has already been shipped.

Returns (if applicable)

We offer a 30-day satisfaction guarantee from the date of delivery. If you are not satisfied with your purchase, you have the right to apply for a return within 30 days.

To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. A receipt or proof of purchase is required.
Please contact our customer service at info@clearpath-health.com before returning your product to confirm the correct return address.

Please note:

  • The customer is responsible for the shipping cost of returns.
    The exact fee depends on the shipping company you choose.

  • Custom-made or personalised items are not eligible for return under the 30-day guarantee.

  • If the return is due to an error on our part (such as receiving a damaged or incorrect product), we will cover the return shipping cost.

  • No restocking fee will be charged for returns.

Refunds (if applicable)

Once your return is received and inspected, we will send you a confirmation email. We will also inform you whether your refund has been approved or rejected.
If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a few business days.

Late or Missing Refunds (if applicable)

If you have not received your refund yet:

  1. First, check your bank account again.

  2. Then contact your credit card company; it may take some time before your refund is officially posted.

  3. Next, contact your bank. Processing times can vary.

If you have done all of this and still have not received your refund, please contact us at info@clearpath-health.se.

Try it risk free
30 days satisfaction guarantee

Try it for 30 days
When you purchase a product, you get the opportunity to try it for up to 30 days. We believe this gives you enough time to truly feel how the product creates a magical atmosphere.

Satisfied or your money back
If for any reason you are not completely satisfied with your ClearPath product, contact us within 30 days from the purchase date. We will gladly assist you with returning the product and provide a full refund.